Senior Operations Director

About Transport & Environment

T&E are Europe’s leading advocates for clean transport and energy. In recent years, T&E has quintupled its budget to now, €17mn. We are an ambitious organization with a team of 120 dedicated professionals, with colleagues in Brussels, Rome, Berlin, Madrid, Paris, Warsaw and London collaborating with our 50+ member and supporter groups to achieve our mission: clean transport and energy. 

The Role

As the Senior Operations Director, you will play a crucial leadership role as a trusted partner to the Executive Director and a valued member of the senior management team. You will bring a unique blend of strategic foresight and planning abilities coupled with the capacity to find canny workable solutions to complex problems. 

With experience of change management and well-honed communication skills, you will bring people on board to further the consolidation of the organisation after rapid growth.  

A passionate professional with the humility to recognise what you don’t know and the drive to find the best answers from expert sources, you will craft ambitious and effective strategies to help fulfil the organisation’s mission.

Do you want to help lead one of the most effective NGOs in Europe? Can you balance the needs for structure and efficiency in a growing organization? Can you create a culture of operational excellence, trust and collaboration? Then you may well be our next Senior Operations Director. 

Main Responsibilities 

• Foster a culture of trust, transparency, accountability and cooperation whole ensuring operational effectiveness and excellence.  
• Direct and manage the Operations team, including Finance, Grants, HR, IT and facilities.  
• Co-determine T&E’s strategy and day to day workings as a member of the senior management team (SMT), reporting directly to the Executive Director. 
• Structure, manage and continuously improve the organisation’s systems and processes. 
• Oversee T&E’s budgeting process. This includes developing the budget, identifying deviations from it, and providing regular forecasts, in close collaboration with the Finance Director.  
• Support the Executive Director, Senior Management Team and your direct reports adapting to the varied needs of each, from a “hands on” to strategic approach.

• Strategic mindset; capability to analyse complex situations, anticipate future trends, and make decisions that align with long-term goals and objectives. 
• High emotional intelligence, strong interpersonal, oral, and written communication skills and the proven ability to build consensus.  
• Strong organizational and time management skills with the ability to be flexible, re-assess and re-prioritize in a fast moving, challenging environment. 

• 10+ years’ experience including of working in an international organisation with offices across several countries.  
• Fluency in English and French/Dutch 
• Proven track record managing budgets, grants, completing reports, contracts, and other projects. 
• Honed experience and proven success with providing support and direction to board members and executive leadership with a vision to transition T&E towards a more process based, adaptable and nimble organisation.
• Proven experience in cross-department collaboration and enhancing organizational functions and effectiveness.  
• Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help the team be more productive and our work more effective.

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