Global HR Operations, Benefits and Reward Manager

About IPPF

IPPF (International Planned Parenthood Federation) is a global healthcare provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all.

Led by a courageous and determined group of women, IPPF was founded in 1952 at the Third International Planned Parenthood Conference. Today, we are a movement of 150 Member Associations and Collaborative Partners with a presence in over 146 countries.

Our work is wide-ranging, including comprehensive sex education, provision of contraceptives, safe abortion, and maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network.

At the heart of our mission is providing – and advocacy in support of – integrated healthcare to anyone who needs it regardless of race, gender, sex, income, and, crucially, no matter how remote.

The Role

As Global HR Operations, Benefits and Reward Manager, you will be a thought partner and lead on strategic projects across HR Operations, benefits and reward, with the objective of delivering world-class HR services to all IPPF staff. You will support our Secretariat of just under 300 people to manage HR operations and oversee our benefits and reward approaches.  You will…

Optimize HR Operations workflows

• Manage, align, and improve HR operations workflows
• Lead HR processes, identifying improvements to better meet the needs of IPPF, drive efficiency and improve the employee experience
• Manage the relationship with our HR systems providers to continually evolve our service

Align our global benefits and reward

• Oversee and manage our global benefits to ensure they meet the needs of our employees, and are aligned to our values
• Lead on our strategic approach to pay and reward across the Secretariat, ensuring equity and consistency and working with local teams to adhere to local legal, tax and regulatory requirements
• Manage the relationship with our global payroll and benefits providers

Lead our functional efforts to extract better insights and more efficiencies from our systems

• Lead on our strategic approach to the data we collect, reporting, insights and recommendations
• Work with the regions and systems to collate and synthesize requirements
• Manage and lead ad-hoc HR Operations projects where appropriate. This could include policy, implementation, data protection; acquisition, integration and support
• Support the Director POC with governance related requirements across IPPF, the Board and Senior Leadership Team.

What you’re good at

• Building trust and working collaboratively with all levels and key stakeholders across a complex organisation
• Organisation, with ability to plan, set goals, and manage multiple projects simultaneously within a fast-moving environment
• Analytics and executive presence (comfortable presenting and facilitating productive discussions). Influencing skills will be essential for this role
• Attention to detail – ability to provide quick turnaround and updates for multiple requests, while maintaining strong reputation of high-quality work
• Display discretion when handling confidential/sensitive information

• A relevant qualification and/or experience in a relevant subject (Degree or CIPD would be helpful)
• Experience of Reward and Job Design would be helpful, with a track record in job evaluation and setting/ managing pay scales and grading systems.
• Experience of advising on HR matters in multiple international jurisdictions and an understanding of how to work in different payroll/tax environments.
• Track record of working successfully with diverse, multicultural and multilingual groups
• Strong organisational and time management skills with project management experience
• Communication skills with the ability to translate technical jargon for non-technical people
• Excellent English speaking/writing, and at least one other of the Secretariat languages to a good level – French or Spanish. Arabic is also a Secretariat language, so knowledge of it would be helpful.

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