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The Client

Carers Support provide support, advice and guidance to carers in West Sussex; a wide spectrum that includes those looking after those with learning development, physical disability, cancer, vulnerable adults, drug and alcohol addictions, mental health issues and sensory disabilities.

Key Objectives

In 2019, Oxford HR were retained by Carers Support West Sussex in their search for a Chief Executive Officer.


  • Executive Search
Photo of Sonia against background of leaflets

Sonia Mangan was the appointed candidate, a role that required significant leadership experience in a complex environment with first hand knowledge of the carer or health sectors, working with patients, families or vulnerable people.

Asked on the plans for the coming years, Sonia answers they will be “working with the Trustees – we have three simple tasks – a. stabilise the workforce with a straight forward HR plan based on feedback and engagement; b. look at the costs for our services and begin to review those costs based on the contract income; c. create clarity about what we do and why for our carers.

From that platform we will begin to look at raising regular free income and where the charity is able to create more value for our beneficiary group.”

Sonia says she feels energised about having taken on the role, and that she’s delighted to be involved in taking the Charity to the next level of development.

I enjoyed working with an agency that were honest at every stage whilst being encouraging and professional

Sonia ManganChief Executive Officer, Carers Support West Sussex