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The Client

The Ethical Tea Partnership (ETP) is a membership organisation working with tea companies, development organisations and governments to improve the lives of tea workers, farmers and their environment. Their aim is to drive forward long-term, systemic change across three thematic areas in tea – economics, equality and environment. ETP’s work improves the progress that is being made towards attaining the United Nation’s Sustainable Development Goals in tea-growing regions.  

Key Objectives

Oxford HR was retained by ETP in the search for a suite of leadership roles. These were important for the organisation as they would provide strategic leadership and representation globally


  • Executive Search
Zoe and ETP team chatting in meeting

Oxford HR began working with ETP in 2019 to recruit a new Executive Director. The predecessor had been there a long time, so the successor was a very important role. Following a thorough search and a competitive pool of candidates, Jenny Costelloe, formerly from Grow Asia was appointed.

Oxford HR stands out because of the time that they invest in getting to know ETP and what we’re looking for. That time results in a customised search which produces a strong pool of candidates. The team at Oxford HR also runs an impeccably planned process, taking a lot of the administrative and scheduling stress away from us

Jenny CostelloeExecutive Director, Ethical Tea Partnership
Jenny and other staff hired by Oxford HR standing on roof terrace

Once in position, Jenny spearheaded a restructure, whilst also defining and creating a new strategy for the organisation.

Oxford HR continued to support Jenny with the creation of this Senior Leadership team, placing a Head of Communications, a Head of Programmes and Head of Finance, followed by a global search to find a Livelihoods and Gender Lead, a Business Innovation Lead and most recently, a Chair of the Board. These roles covered a mix of technical subject matters as well as being leadership positions and it was important that all placed candidates possessed a mix of NGO and commercial experience, as ETP work so closely with both the private and international development sector. 

Our Head of Practice for Environment, Climate, Conservation and Sustainability, Zoe Greenwood, has led this partnership.

ETP is ambitious in the sector transformation it hopes to achieve, and our partnership with them has enabled us to get close to their mission and the challenges with a complex commodity like tea. What unifies all the candidates who joined ETP team is their passion for systemic change.

Zoe GreenwoodHead of Practice - Environment, Climate, Conservation & Sustainability, Oxford HR